The aim of our operations consulting service is to improve the performance of our clients by developing practical approaches that will enable them to either:
- increase revenues;
- implement sustainable cost savings, and/or
- improve competitiveness.
Our operations consulting service is focused mainly on an organisation’s:
- business processes;
- structure, and/or
- underlying IT systems and support.
We use a range of analytical tools in reviewing operations and performance, including:
- benchmarking with comparable businesses to identify opportunities to improve performance;
- activity based analysis to analyse how staff and other resources are used in the operations, and
- business process mapping and analysis to assess the different steps of the business operations and assess the effectiveness, efficiency and value added of each.
Our detailed analyses are essential to developing a comprehensive assessment of current performance levels and identifying performance improvement opportunities and a fully costed implementation programme to achieve the identified potential.
At Grant Thornton we provide:
- relevant sectoral experience both nationally and internationally;
- focused teams with the required range of operations, Human Resources, IT and change management skills;
- standard proven methodologies; and
- implementation support to ensure the identified potential is achieved.
In particular, we work closely with our clients to ensure they benefit from a transfer of our knowledge, skills and approach to develop a culture of ongoing operations improvement.