Change management

Change management is about helping clients manage risk and resistance associated with the implementation of major or complex changes in their organisations. This includes for example changes arising from a merger / acquisition or following the implementation of new technology or new processes. It involves mobilising and aligning the organisation’s staff and promoting widespread acceptance, ownership and commitment to the change. The key steps are as follows: 

Our approach

  • articulate the change and its implications for the organisation – document the “case for change”; 
  • ensure management support and commitment to the change; 
  • identify and manage resistance to change by engaging with staff / key stakeholders to address any concerns they may have/involve them in planning the change; and 
  • embed the change into the organisational by aligning the infrastructure (strategy, structure, people and processes) to the change.

Key outcomes

  • organisational risk and readiness assessment; 
  • articulated case for change; 
  • leadership strategy and action plans; 
  • detailed communications plan; 
  • organisation and HR assessment; and 
  • mobilisation and alignment plan.